Help Center
Why Use G-Commerce?
- We Already Have Contracts For Our Procurement Needs, How Can G-Commerce Help Us?
- Are There Any Key Benefits That Only G-Commerce Can Offer?
- How Can G-Commerce Provide Better Prices Than Our Current Vendors?
- What If We Need A Variety Of Products From Different Sellers?
- All of Our Vendors Must Be Government Certified, How Can G-Commerce Guarantee That?
- How is Purchasing Software from G-Commerce Better Than Getting it From the Item’s Website?
GSA Commercial Platforms Program (CPP)
- What are the key differences between G-Commerce (as part of the CPP) and GSA Advantage?
- Why should I use G-Commerce for my procurement needs?
- How can I tell who is 889 compliant and where can I get that form?
- How do I share carts for approvals and purchases?
- How can I request quotes and what is their purpose?
- Do you have an order minimum or a minimum order charge?
Order Issues
- How to Claim an Order You Purchased as a Guest?
- How to Report a Problem with an Order?
- How to Get a Refund for an Order?
- What Do I Do If I Didn’t Receive My Order?
- Does G-Commerce verify if items are actually in stock before I place an order?
- What happens if an item I ordered is out of stock? Will I be offered an alternative, or is the order canceled?